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Here at Sheerwater Glass, our customers have and always will be our number one priority. We aim to deliver for them every time we work on their homes, and this has left us with many satisfied customers over the years. However, it’s still nice for this to be validated externally.
So, it is with a very happy heart that we’d like to announce that we’ve been awarded a Best of Houzz Award 2020 for customer satisfaction. This means that members of the Houzz community have rated us at the highest level for client satisfaction. We’ve now also received this award in consecutive years because won it last year too!
So what is Houzz?
Houzz is a website and online community about home improvement, interior design and architecture that was set up in 2009 to put homeowners in connection with industry professionals. It’s designed to help homeowners find home improvement ideas, communicate their vision of their dream home and put them in touch with the right industry professionals to help them achieve it.
The site currently has over 40 million monthly users and 2.1 million active industry professionals, so for us to receive an award for customer satisfaction is a highly prestigious honour.
It’s not the only recognition we’ve got for our customer service
Whilst we’re over the moon to have received this award, it’s not the only form of recognition we’ve received for the outstanding service that we provide. We’ve also received it via other platforms too.
Checkatrade.com
We currently have a very impressive average rating of 9.89/10 on Checkatrade.com from 474 reviews (correct as of 25/03/2020).
Checkatrade.com is an online directory of vetted tradesman, and any companies who become a member of it must pass a highly strict vetting process.
In order to continue operating as a member, we also need to demonstrate that we are continually operating in accordance with The Checkatrade Standard. This is a strict set of guidelines that demonstrates our commitment to providing an excellent service.
Google Reviews
As it stands, we’re currently rated 4.5*/5 on Google reviews (correct as of 25/03/2020). As the biggest search engine in the world and one of the largest independent review platforms, we’re very pleased to see that the customer feedback we’re receiving on it is so overwhelmingly positive.
Are you impressed by our fantastic reputation for customer service? Why not put it to the test yourself and hire us to improve your home today! We’re available to call on 01932 344 415 or you can contact us online.
