Frequently Asked Questions

We install an array of windows and doors. All of these are available in a wide selection of materials and styles.

Some of the window styles we provide include casement, sash, mock sash, tilt & turn, Georgian, leaded and our exclusive Slimline range. Our range of door styles includes entrance & front, bi-folding, sliding patio, French and stable doors.

You can view each window and door style on our website or by dropping into our Woking showroom.

Absolutely! At Sheerwater Glass, we understand that expert installation is just as important as high-quality products. That’s why we offer a comprehensive installation service for all of our windows, doors, conservatories, and more. Our experienced glaziers have the skills and expertise to ensure that your new product is expertly fitted to match your exact requirements. We take great pride in our workmanship and attention to detail, and we always strive to provide our customers with the highest standards of service and satisfaction. So, whether you’re looking to upgrade your home with new windows, add extra living space with a conservatory, or enhance your security with a new front door, you can trust Sheerwater Glass to provide a seamless and stress-free installation process from start to finish.

At Sheerwater Glass, we understand that your home is your pride and joy, so we take great care to ensure that our installation process is as clean and tidy as possible. Our fully trained glaziers are experienced in installing windows and doors with as little disturbance to your home as possible. In fact, our fitters are often complimented on the minimal disturbance caused during installation. We use the latest equipment and techniques to ensure that our work is carried out to the highest standards, and we take great care to protect your home from any damage or mess.

No, there’s no need for you to vacate your home whilst the team installs your windows or doors. Our experienced glaziers are trained to work with minimum disruption to your daily routine. They will take all necessary precautions to ensure that your home remains clean, tidy, and safe during the installation process. We understand that having work carried out in your home can be a disruptive and stressful experience, which is why we always aim to make the process as hassle-free as possible.

No, there’s no need for you to vacate your home whilst the team installs your windows or doors. Our experienced glaziers are trained to work with minimum disruption to your daily routine. They will take all necessary precautions to ensure that your home remains clean, tidy, and safe during the installation process. We understand that having work carried out in your home can be a disruptive and stressful experience, which is why we always aim to make the process as hassle-free as possible.

Extensions do tend to be the more expensive option of the two. There is a great deal more planning and design involved with extensions, and they often require more extensive building work, including laying new foundations and creating new walls. Conservatories, on the other hand, can be a more cost-effective way to add extra space to your home. They are generally quicker to install and require less building work than extensions, making them a popular choice for homeowners who want to increase their living space without breaking the bank. However, the cost of a conservatory will depend on a variety of factors, including the size, style, and materials used. We encourage you to complete our “get a quote” form for a bespoke quote tailored to your individual requirements.

Once a conservatory has been constructed, it becomes a part of your property’s structure and will be covered by your buildings insurance. This means that if your conservatory is damaged by events such as storm damage or a fallen tree, you should be able to make a claim to cover the cost of repairs. However, it’s important to check your policy to ensure that your conservatory is covered, as some policies may have restrictions on certain types of structure. It’s also worth noting that if your conservatory is damaged due to wear and tear or poor maintenance, your insurance may not cover the cost of repairs. We recommend checking your policy or speaking to your insurance provider to ensure that your conservatory is adequately covered.

In most cases, planning permission isn’t required for a conservatory or orangery. However, every property and conservatory is different, and it’s always best to check with your local council to confirm whether planning permission is needed. If you do require planning permission, we’re more than happy to help you with the process. Our team has a wealth of experience and knowledge when it comes to planning permission, and we can guide you through the process from start to finish. So if you’re unsure about whether planning permission is needed for your conservatory or orangery, don’t hesitate to get in touch with us for advice and support.

You will have a vast selection of materials and colours to choose from for your window and door frames.

Yes, absolutely. We understand that every property is unique, and that’s why all of our products can be customised to suit your individual requirements. From the style and colour of the frame, to the type of glass and hardware used, we offer a wide range of options for you to choose from. Our experienced team will work with you to ensure that your windows or doors are tailored to your specific needs and preferences, so you can achieve the perfect look and functionality for your home. So if you’re looking for a bespoke window or door, get in touch with us today and let us help you bring your vision to life.

Our windows and doors can be customised to fit a variety of spaces. We understand that every property is different, so we offer a bespoke service to ensure that your windows and doors perfectly fit your home or business. Our specialist surveyors will visit your property to take accurate measurements, ensuring your new windows or doors are built to the specifications required. So whether you’re looking for a standard size or something more unique, we can provide a solution that meets your needs. Contact us today to find out more about our customisation options.

We take pride in our wide range of glazing options available for all our products, including windows, doors, and conservatories. Our bespoke glazing service allows us to provide custom leaded glazing, stained glass, and more. Our team will work with you to find the perfect glazing option to meet your requirements and enhance the beauty of your home or business.

We provide a 10 year guarantee on all of our windows, but it’s not uncommon for our windows to last much longer than that. Our double glazed windows are built to last, using only the highest quality materials and expert installation techniques. With proper care and maintenance, your windows can provide you with many years of reliable and efficient performance.

Certainly! Our windows are designed to be easy to maintain, clean and repair. We use only the highest quality materials to ensure that they are built to last. If there is ever an issue with one of our windows, our team will be more than happy to help you quickly and efficiently to fix the issue.

Our windows are designed with energy efficiency in mind, and we take pride in our high energy efficiency ratings. For instance, our Slimline uPVC windows have been awarded an impressive A+ energy efficiency rating. This means that our windows are not only aesthetically pleasing and built to last, but they can also help to reduce your energy bills and environmental impact.

At Sheerwater Glass, we only offer double-glazing for our windows and doors. However, our double glazing is of the highest quality and provides exceptional thermal efficiency. We are confident that our double glazing will meet your energy efficiency needs while also providing other benefits such as noise reduction and security.

A U-Value is a measurement used to determine how well a window or door can transfer heat in and out of a building. It’s an important factor in determining the energy efficiency of a product, with lower U-Values indicating higher efficiency.

Yes, we offer aftercare services for all our products to both new and existing customers. We are committed to providing excellent customer service and support, and our aftercare service is no exception.

We try to save our customers time and money by not replacing units unnecessarily. We offer an extensive repair service, from fixing handles and locks to replacing broken glass panels.

You can find out more about our repair services here.